5 Ways AI-Notetaking Makes the Agents I Coach More Organized, Fair and Productive

Technology has come a long way, and as I test it out, I’m realizing that there are ways we can leverage these advances to aid in, keeping us organized and efficient, and in the fight for fair housing. Yes, I’m talking about artificial intelligence.

But first, a note on due diligence: With any AI you should always proofread because AI is prone to what the techie community calls “hallucinations” which is when the tool confidently presents inaccurate information as fact. For example, you may ask about common, easily discoverable local fair housing laws, and the AI tool may hallucinate by adding information that doesn’t exist or omitting crucial information from these laws.
Furthermore, beyond hallucinations, AI has been found to instigate unfair housing. Many examples exist, including ChatGPT suggesting lower income neighborhoods to Black people. In short, AI is a tool. In its current iteration, it operates by aggregating information that’s already out in the world, and not all of that information is true, good or useful. AI tools function as good assistants that need to be fact-checked, and if you’re going to use them due diligence is required—they should never be put on autopilot.

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