Can you hear me now? Why your clients miss 50% of what you say

Less talk, and more listening. Inman contributing writer Rachael Hite shares the real reason your transactions turn topsy turvy — and why it has everything to do with what’s lost in translation.
Do you know what is frustrating? Feeling like no one listens to you. Do you know what’s worse than that? A study from the University of California reveals that feeling is actually true.
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